PRIVACY
Cookie Policy
About This Policy
This Cookie Policy explains how Instant Payments Namibia (IPN) ("we," "our," or "us") uses cookies and similar technologies on our website. This policy should be read in conjunction with our Privacy Policy.
By continuing to use our website, you agree to our use of cookies as described in this policy. You can manage your cookie preferences at any time.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser).
2. Types of Cookies We Use
Purpose: These cookies are essential for the website to function properly and cannot be disabled.
What they do:
- Enable core website functionality
- Maintain security features
- Remember user login sessions
- Store security tokens
- Ensure secure data transmission
Examples: Session IDs, authentication tokens, security cookies, load balancing cookies
Purpose: These cookies collect information about how visitors use our website to help us improve performance.
What they do:
- Count visits and traffic sources
- Measure website performance
- Identify popular pages and content
- Track navigation patterns
- Monitor error rates
Examples: Google Analytics, page load time monitoring
Data collected: All information is aggregated and anonymous
Purpose: These cookies enable enhanced functionality and personalization.
What they do:
- Remember your preferences (language, region)
- Personalize content based on your interests
- Remember chat sessions and support interactions
- Enable social media features
- Store user interface preferences
Examples: Language preference cookies, accessibility settings, recently viewed pages
Purpose: These cookies are used to deliver relevant advertisements and track campaign effectiveness.
What they do:
- Track visitors across websites
- Build profiles of user interests
- Deliver targeted advertisements
- Measure advertising campaign effectiveness
- Limit the number of times you see an ad
Examples: Google Ads, Facebook Pixel, LinkedIn Insight Tag
Note: Currently, IPN does not use targeting/advertising cookies. This section is reserved for future use.
3. Specific Cookies We Use
The following table lists the specific cookies currently in use on our website:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
.AspNetCore.Session |
Strictly Necessary | Maintains user session state | Session |
.AspNetCore.Antiforgery |
Strictly Necessary | Security token for form submissions | Session |
_ga |
Performance | Google Analytics - distinguishes users | 2 years |
_gid |
Performance | Google Analytics - distinguishes users | 24 hours |
_gat |
Performance | Google Analytics - throttles request rate | 1 minute |
cookie_consent |
Functional | Stores user cookie preferences | 1 year |
This table will be updated as we add or remove cookies from our website.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information.
Third-party services we use include:
- Google Analytics: Web analytics service (see Google Privacy Policy)
- Microsoft Azure: Cloud hosting services (see Microsoft Privacy Statement)
5. How to Manage Cookies
Browser Settings
Most web browsers allow you to control cookies through browser settings. You can:
- Block all cookies
- Accept only first-party cookies
- Delete cookies after each browsing session
- Set exceptions for specific websites
Learn how to manage cookies in popular browsers:
Opt-Out Tools
You can also use these tools to manage advertising cookies:
- Digital Advertising Alliance Opt-Out
- European Interactive Digital Advertising Alliance
- Google Analytics Opt-Out Browser Add-on
6. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals websites that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.
IPN does not currently respond to DNT signals. If a standard is established, we will update our practices and this policy accordingly.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we use cookies.
8. Questions About Cookies
If you have questions about our use of cookies, please contact us:
Instant Payments Namibia (IPN)
71 Robert Mugabe Ave, Windhoek, Namibia
Privacy Email: privacy@ipn.com.na
General Inquiries: helpdesk@ipn.com.na
Phone: +264 61 283 5111