Cookie Policy

About This Policy

This Cookie Policy explains how Instant Payments Namibia (IPN) ("we," "our," or "us") uses cookies and similar technologies on our website. This policy should be read in conjunction with our Privacy Policy.

By continuing to use our website, you agree to our use of cookies as described in this policy. You can manage your cookie preferences at any time.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser).

2. Types of Cookies We Use

Purpose: These cookies are essential for the website to function properly and cannot be disabled.

What they do:

Enable core website functionality
Maintain security features
Remember user login sessions
Store security tokens
Ensure secure data transmission

Examples: Session IDs, authentication tokens, security cookies, load balancing cookies

Purpose: These cookies collect information about how visitors use our website to help us improve performance.

What they do:

Count visits and traffic sources
Measure website performance
Identify popular pages and content
Track navigation patterns
Monitor error rates

Examples: Google Analytics, page load time monitoring

Data collected: All information is aggregated and anonymous

Purpose: These cookies enable enhanced functionality and personalization.

What they do:

Remember your preferences (language, region)
Personalize content based on your interests
Remember chat sessions and support interactions
Enable social media features
Store user interface preferences

Examples: Language preference cookies, accessibility settings, recently viewed pages

Purpose: These cookies are used to deliver relevant advertisements and track campaign effectiveness.

What they do:

Track visitors across websites
Build profiles of user interests
Deliver targeted advertisements
Measure advertising campaign effectiveness
Limit the number of times you see an ad

Examples: Google Ads, Facebook Pixel, LinkedIn Insight Tag

Note: Currently, IPN does not use targeting/advertising cookies. This section is reserved for future use.

3. Specific Cookies We Use

The following table lists the specific cookies currently in use on our website:

Cookie Name	Type	Purpose	Duration
`.AspNetCore.Session`	Strictly Necessary	Maintains user session state	Session
`.AspNetCore.Antiforgery`	Strictly Necessary	Security token for form submissions	Session
`_ga`	Performance	Google Analytics - distinguishes users	2 years
`_gid`	Performance	Google Analytics - distinguishes users	24 hours
`_gat`	Performance	Google Analytics - throttles request rate	1 minute
`cookie_consent`	Functional	Stores user cookie preferences	1 year

This table will be updated as we add or remove cookies from our website.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information.

Third-party services we use include:

Google Analytics: Web analytics service (see Google Privacy Policy)
Microsoft Azure: Cloud hosting services (see Microsoft Privacy Statement)

5. How to Manage Cookies

Browser Settings

Most web browsers allow you to control cookies through browser settings. You can:

Block all cookies
Accept only first-party cookies
Delete cookies after each browsing session
Set exceptions for specific websites

Learn how to manage cookies in popular browsers:

Opt-Out Tools

You can also use these tools to manage advertising cookies:

Important: Blocking or deleting cookies may affect website functionality and your user experience. Some features may not work properly without cookies.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.

IPN does not currently respond to DNT signals. If a standard is established, we will update our practices and this policy accordingly.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we use cookies.